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Change is hard. Change is also inevitable.


We respect the past. But if we reminisce on how things used to be, we limit our ability to see the opportunities in the present and our potential to grow with it. Our responsibility is to become better, even if different.


Don't get stuck in the past. This is true for people, processes, policies, roles, teams, and culture.

Administrative tasks weigh us down.


No one is expected to do admin tasks day-in and day-out. If your job is admin-heavy, you are expected to find ways to scale and automate repetitive tasks. Removing redundant tasks and leaning on technology are two ways you can unlock efficiency, so that you can work on other things.


True People Operations is not administration nor operations.

True People Operations is Employee Engagement, Employee Experience, Employee Policies and Workplace Productivity so that everyone can thrive.


It's about putting employees first, and operations second.

Keah-3.jpg

Hey, I'm Keah.

I think about people stuff for people at work. I write about topics like remote work, people operations, employee experience and culture.


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